Antique Identifier Support

How can we help?

If you need help with Antique Identifier, send us an email at support@antiqueidentifier.app. We are happy to help with account, billing, or identification questions.

Last updated: August 14, 2026

Frequently asked questions

How accurate are the results? Antique Identifier provides preliminary AI-generated research. Results can be useful for common objects, but they are not guarantees of identity, authenticity, or value. For important or high-value items, consult a qualified appraiser or specialist.

How can I get a better identification? Upload a clear photo of the complete object in good light. Include close-ups of maker's marks, signatures, labels, hallmarks, construction details, and any damage when possible.

How do I manage or cancel my subscription? Sign in to the web app and open Account Settings to manage or cancel your subscription.

Can I delete my account or identification history? Yes. Account deletion and related data management are available from Account Settings. See our Privacy Policy for more information.

What should I include in a support email? Tell us the email address on your account, what happened, and the page or feature involved. Screenshots are helpful. Never include your password or full payment-card details.

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