Vestige Antique Identifier Support
How can we help?
This page is for Vestige Antique Identifier — the app and website at antiqueidentifier.app. If you need help with identification results, your account, or a Vestige subscription, start here.
Last updated: September 2, 2026
Confirm you have the right app
This is Vestige Antique Identifier, not other "antique identifier" apps.
- Billing for Vestige is only through Apple, Google, or the Vestige web app.
- We cannot refund another company's charge.
- If you do not have Vestige on your phone, you have the wrong developer.
Several unrelated apps use a similar name. A charge from one of those apps will show a different developer on your receipt or bank statement. Contact that company or your payment provider — we cannot reverse their charge.
How to contact us
If you use the Vestige iOS or Android app, contact us from inside the app. That already sends your App, OS, and Support ID, which we need to look up your account.
If you still need to reach us about Vestige, email support@antiqueidentifier.app.
Tell us the email address on your Vestige account, what happened, and the page or feature involved. Screenshots are helpful. Never include your password or full payment-card details.
Frequently asked questions
How accurate are the results? Antique Identifier provides preliminary AI-generated research. Results can be useful for common objects, but they are not guarantees of identity, authenticity, or value. For important or high-value items, consult a qualified appraiser or specialist.
How can I get a better identification? Upload a clear photo of the complete object in good light. Include close-ups of maker's marks, signatures, labels, hallmarks, construction details, and any damage when possible.
How do I manage or cancel my subscription? Web subscriptions can be managed or canceled from Account Settings after you sign in. Apple and Google Play subscriptions are managed in those stores. See the App Store support FAQ or Google Play support FAQ.
Can I delete my account or identification history? Yes. Account deletion and related data management are available from Account Settings. See our Privacy Policy for more information.