Antique Identifier Support
How can we help?
If you need help with Antique Identifier, send us an email at support@antiqueidentifier.app. We are happy to help with account, billing, or identification questions.
Last updated: August 14, 2026
Frequently asked questions
How accurate are the results? Antique Identifier provides preliminary AI-generated research. Results can be useful for common objects, but they are not guarantees of identity, authenticity, or value. For important or high-value items, consult a qualified appraiser or specialist.
How can I get a better identification? Upload a clear photo of the complete object in good light. Include close-ups of maker's marks, signatures, labels, hallmarks, construction details, and any damage when possible.
How do I manage or cancel my subscription? Sign in to the web app and open Account Settings to manage or cancel your subscription.
Can I delete my account or identification history? Yes. Account deletion and related data management are available from Account Settings. See our Privacy Policy for more information.
What should I include in a support email? Tell us the email address on your account, what happened, and the page or feature involved. Screenshots are helpful. Never include your password or full payment-card details.
Contact support
Email us at support@antiqueidentifier.app.